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Walking through Your Agency Admin Panel

Navigate and maximize the potential of your agency's admin panel with this insightful walkthrough

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Written by FanCentro
Updated over a month ago


In this article, we'll provide you with a step-by-step walkthrough to help you seamlessly navigate and utilize your Agency's Admin Panel, empowering you to streamline tasks, manage Creators, and enhance productivity like never before.

Main Block of your Agency Admin Panel

Dashboard: This page displays all the main information and statistics regarding your Agency and its creators.
1. The top widgets show:

  • The number of Creators and Managers currently online.

  • The total number of Fans your creators have.

  • The number of currently active chats.

2. The following widget displays statistics on the earnings made by the creators over the last 24 hours:

  • Depicts the total amount of earnings made in the last 24 hours and breaks it down by transaction types: Subscriptions, Renewals, Feed Posts, Clip Sales, DM Unlocks, Tips, and Refunds.

  • Earnings breakdown by hour, helping to analyze when the fans are most active.

3. New Fans, Renewals, and Cancellations

This section displays the total numbers:

  • Of newly joined fans

  • Of fans who renewed their subscriptions.

  • Of fans who canceled their subscriptions.

4. The last three widgets depict:

  • The list of Best Selling Creators in your Agency and their earnings.

  • Best Performing Managers and the amounts they have earned by assisting your creators in maintaining their pages.

  • The list of Top Spenders - devoted supporters whose significant spending warrants special attention from your creators.


Transactions: This page displays all transactions from your creators' fans. You can sort them by Creator Name, Transaction Type, User, Date, and Gross Revenue.

Use the Search field to easily navigate through the Creators, enabling you to check all transactions made by a specific model.

Set up the Period and hit the Apply button to check transactions made for a specific time frame or even All Time.


Payouts: This page displays your agency's payout history, including all important details such as the Date when the payout was sent, its Status, the Billing Period, and the Amount paid.

Need to check the payout for a specific time frame? We've got you covered. Simply click on the 'Period' filter and hit the 'Apply' button to save the setting.

For more information on the payout methods that Fancentro offers, click here.


Creators: probably the second most important page in your Agency as here you can add and manage all Creators! Check here for more information on how to Add a Creator to your Agency and here on how to manage their profiles.


Managers: In this section, you have the capability to add your team managers and assign creators to them. Additionally, you can activate managers' profiles and generate new passwords for enhanced control. To learn the easy steps for adding a Manager to your Agency, please check this article.


Analytics

Discover essential analytics data on your agency's creators and managers, all in one place. Track performance, engagement, and more to make informed decisions and drive success.

  1. Filter the information by Periods and Creators.

  2. Analyze the Total amount of earnings, Purchases, and Chargebacks.

  3. The report depicts the total amount of earnings and breaks it down by transaction types: Subscriptions, Renews, Feed posts and Clips sales, DM unlocks, Tips, and Refunds.

  4. Earnings breakdown by amounts and dates - helps to analyze when the fans were most active.

  5. Depicts more through analytics on Fans and Unique Views.

  6. And last but not least: Total Earnings Statistics of all creators under your agency.

  1. Filter the information by Periods and Managers.

  2. Analyze the DM unlock earnings, Total DM unlocks, and Average manager earnings.

  3. DM unlocks breakdown by earnings and dates - helps to analyze when the fans were most active in chats.

  4. Hours worked total - help you to see the most active managers in your agency.

  5. Depicts more through analytics on Chat Tips and Average hourly earnings.

  6. And last but not least: Total Earnings Statistics of all managers under your agency and how much they worked in hours.


Account

The final section within your Admin Panel encompasses comprehensive information about your Agency Account, Security settings, account Verification, and Payment details.

  • Details: Modifying your account details is a user-friendly process that can be completed with just a few simple actions. Whether you need to update your social media links or basic account information. Feel free to check this article on how to update your account information.

  • Verification: At various times, additional account verification may be necessary to facilitate your payouts and ensure accurate updates to your account information, such as your email address or phone number. The page won't be accessible anymore once you pass the verification, so don't worry if you are not able to see this tab.

  • Payment details: On this page, you have the option to choose and input your payment information. To explore further details on the payout methods offered by Fancentro, refer to this article.

  • Security: Dive into Fancentro's robust yet simple SMS Two-Factor Authentication, your key to an extra layer of effortless account protection. More information and how to enable 2FA can be accessed here.


If you have any lingering inquiries regarding your Agency Admin Panel, feel free to reach out to us via email or utilize the convenient live chat located in the bottom right corner of this page.

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